DocuSign - Super Cyber Safety...Instantaneously By Julie Wilsey 5/21/2015 Atlantic/Smith, Cropper & Deeley strives to get our customers the information they need in the shortest amount of time. In fact we have a 3 to 3 Promise in the office which states that all calls received before 3pm will be returned that business day. Aligning with our 3 to 3 Promise and providing the most efficient, time-sensitive & secure customer service, we have instituted an agency wide e-signature program called DocuSign. ASCD is now servicing our customer accounts with DocuSign and saving tons of time and paper in the process! DocuSign is an electronic signature program that allows our customers and clients to sign documents from a computer, tablet and smartphone. DocuSign is super easy to use and your documents are received back in our office instantaneously with safe & secure bank-level encryption. In the past, documents were mailed and then mailed back. Many days were involved in this process. Then documents were emailed or faxed, completed, and then emailed or faxed back. There are still lots of hours involved (and printing and scanning and/or driving to a fax machine). Now, documents can be viewed and signed safely and securely in just a few quick DocuSign clicks. Go Green With DocuSign you can go green in your home just as we are in our ASCD office. You can save your e-signed document to your computer or use the DocuSign cloud storage. All of your documents are just a click away, and, if using the cloud, accessible from any device, anywhere. Mobile App DocuSign also has a mobile app that is super easy to use. Once you have signed a DocuSign document and created a DocuSign account, you simply download and sign in to the app using your user login and password. All e-signature documents emailed to your email will show up in the app on your phone. You just click the document, view, sign & click complete. Please contact any of our Customer Service Agents at 410-835-2000, if you have questions about receiving e-signature documents or to begin receiving e-signature options. Thanks for reading. What will you do with the extra time you save by having your account serviced via DocuSign?